Returns Policy

Returns During The Corona Situation

I'm here to help. You can return the product to me within 100 days of delivery for either an exchange or full refund.*

Simply email me at info@lavidaboutique.co.uk within 14 days of receiving your item (v.important) and I'll let you know our temporary returns address

Please DO NOT send to our shop address as this is temporarily closed

Thank you

Donna x

 

Returns Information

Note that La Vida Boutique are not liable for goods that do not arrive. Therefore, please ensure you obtain proof of postage from your chosen postal or courier service. You’ll be notified by email once your return has been received and processed.

*returns that are damaged, soiled, worn or altered will not be accepted and will be sent back to you.

For any questions about exchanges or refunds please email info@lavidaboutique.co.uk or call us on +44 (0)1403 259222

Faulty

If any item you purchase from La Vida Boutique is faulty, you have the right to reject the goods and have them replaced or refunded within 30 days. If the fault occurs within 6 months of purchase, you have the right to claim a free repair or replacement.

Please contact info@lavidaboutique.co.uk with the subject line ‘Faulty’ should you wish to return a faulty item.